Services

P H I L O S O P H Y & VA LU E S

For over 25 years, Tuffy has been committed to:
Treating our customers with honesty, respect and professionalism.
Providing quality parts and service at an exceptional value.
Recognizing that satisfied customers are the foundation of our business.
•••
At Tuffy, we realize that our future success is determined
by how well we exceed our customers' expectations today.

We're Specialists in the following Services and Products for most American and Imported cars, trucks and vans!

OIL & LUBRICATION SERVICES

Oil Change

Chassis Lube

Oil Filter

Tire Rotation

EXHAUST SYSTEMS

Lifetime Warranted Mufflers

Turbo Mufflers

Exhaust Pipes

Tail Pipes

Dual Exhaust

Catalytic Converters

Related Parts & Accessories

Custom Bending

	Performance Exhausts

BRAKING SYSTEMS

Disc Brakes:

Pads

Rotors

Calipers

Hold Down Kits

Drum Brakes

Shoes

	Drums
Master Cylinders

	Wheel Cylinders

STARTING & CHARGING

FRONT WHEEL DRIVE

CV Joints

CV Boots

Rack & Pinion Steering

Complete Drive Axles

SHOCKS & STRUTS

Standard Shock Absorbers

Heavy Duty Shocks

Radial Tuned Shocks

Gas Pressurized Shocks

Load Levelers

Van & Truck Shocks

Air Shocks

Gas Pressurized

MacPherson Struts

SUSPENSION

Coil Springs

Front & Rear

Leaf Springs

Car & Truck

AIR CONDITIONING

ALIGNMENT

BATTERIES

HEATING & COOLING SYSTEMS

No Appointment Necessary
We Honor All National Muffler Warranties

Tuffy Mufflers, Shocks, Struts, Brake Pads & Shoes are all covered by
Tuffy's Famous Lifetime Warranty – Good For As Long As You Own Your Car

Scheduled Maintenance Guide

As recommended by these vehicle manufacturers.*

FORD	GENERAL MOTORS	CHRYSLER, PLYMOUTH, DODGE
3K – Every 3,000 Miles Change engine oil and oil filter - lubricate as necessary Inspect all fluid levels, belts, hoses, and tire pressures 6K – At 6,000 - 18,000 - 42,000 - 54,000 - 66,000 - 78,000 Miles Change engine oil and oil filter - lubricate as necessary Inspect all fluid levels, belts, hoses, and tire pressures Rotate tires, Adjust tire pressure Brake inspection 12K – At 24,000 - 36,000 - 48,000 - 72,000 - 84,000 - 96,000 Miles Change engine oil and oil filter - lubricate as necessary Inspect all fluid levels, belts, hoses, and tire pressures Rotate tires, Adjust tire pressure Brake inspection Balance and rotate wheels 15K – 15,000 Miles Change engine oil and oil filter - lubricate as necessary Inspect all fluid levels, belts, hoses, and tire pressures 30K – 30,000 - 90,000 Miles Change engine oil and oil filter - lubricate as necessary Inspect all fluid levels, belts, hoses, and tire pressures Rotate tires, Adjust tire pressure Brake System Service - visual inspection of pads/linings, lines, hoses Change automatic transmission fluid & filter Inspect front suspension - ball joints, drive shaft, axle boots, & steering linkage Replace air filter Replace fuel filter Replace spark plugs Inspect exhaust system Inspect and lubricate wheel bearings, check end play and repack 45K – 45,000 - 75,000 Miles Change engine oil and oil filter - lubricate as necessary Inspect all fluid levels, belts, hoses, and tire pressures Brake System Service - visual inspection of pads/linings, lines, hoses Inspect front suspension - ball joints, drive shaft, axle boots, & steering linkage Replace air filter Flush & fill cooling system Inspect exhaust system 60K – 60,000 Miles Change engine oil and oil filter - lubricate as necessary Inspect all fluid levels, belts, hoses, and tire pressures Rotate tires, Adjust tire pressure Balance & Rotate Wheels Brake System Service - visual inspection of pads/linings, lines, hoses Change automatic transmission fluid & filter Inspect front suspension - ball joints, drive shaft, axle boots, & steering linkage Replace air filter Replace fuel filter Replace spark plugs Inspect exhaust system Inspect and lubricate wheel bearings, check end play and repack Replace manual transmission fluid Replace transfer case fluid Replace timing belt	3K – Every 3,000 Miles Change engine oil and oil filter Lubricate & Inspect front suspension, drive line, steering, hinges, cable guides and contact points (If applicable) Inspect drive belts, hoses, cables, lights, horn, filters, tires and fluid levels 6K – At 6,000 - 12,000 - 36,000 - 51,000 - 66,000 - 81,000 Miles Change engine oil and oil filter Lubricate & Inspect front suspension, drive line, steering, hinges, cable guides and contact points (If applicable) Inspect drive belts, hoses, cables, lights, horn, filters, tires and fluid levels Rotate tires Inspect throttle linkage Inspect choke and hose (if equipped) Torque carburetor or throttle body mounting bolts (6,000 miles only) 15K – 15,000 - 45,000 - 75,000 - 105,000 Miles Change engine oil and oil filter Lubricate & Inspect front suspension, drive line, steering, hinges, cable guides and contact points (If applicable) Inspect drive belts, hoses, cables, lights, horn, filters, tires and fluid levels Clean & Inspect front disc brake system Clean & Inspect Rear Brake System Inspect parking brake for damage and operation (adjust if needed) Inspect exhaust system & heat shields for leaks, damage or loose parts Thrust angle alignment and Check four wheel run-out 30K – 30,000 - 60,000 - 90,000 - 120,000 Miles For vehicles without 100,000 miles plugs and coolant Change engine oil and oil filter Lubricate & Inspect front suspension, drive line, steering, hinges, cable guides and contact points (If applicable) Inspect drive belts, hoses, cables, lights, horn, filters, tires and fluid levels Replace PCV valve Clean and Inspect front disc brake system Clean and Inspect rear brake system Inspect exhaust system & heat shields for leaks, damage or loose parts Replace air cleaner & PCV filter Inspect choke & hose (if equipped) Inspect EGR system Replace and or adjust spark plugs Complete fuel system service - Clean injection system (if applicable) Inspect wires & connectors Check engine timing Inspect fuel tank cap and lines Replace fuel filter - EFI Flush cooling system, tighten hoses & connections, replace coolant in engine block, heater core and radiator, pressure test system 100K Change engine oil and oil filter Replace 100,000 mile spark plugs Service Transmission fluid & filter Flush cooling system & Replace coolant plus spark plugs	3K – Every 3,000 Miles Check fluid levels of coolant reservoir, brake master cylinder, power steering and transaxle - add fluid if required Check tire pressure and look for unusual wear or damage Change engine oil and filter, lubricate as necessary Inspect brake hoses Inspect exhaust system for leaks, corrosion or damage 6K – At 6,000 Miles Check fluid levels of coolant reservoir, brake master cylinder, power steering and transaxle - add fluid if required Check tire pressure and look for unusual wear or damage Change engine oil and filter, lubricate as necessary Inspect exhaust system for leaks, corrosion or damage Check all lights and other electrical items for correct operation Inspect CV joints and front suspension boots and seals Inspect front and rear brake linings Rotate tires Check coolant hoses and clamps 15K – At 15,000 Miles Check fluid levels of coolant reservoir, brake master cylinder, power steering and transaxle - add fluid if required Check tire pressure and look for unusual wear or damage Change engine oil and filter, lubricate as necessary Inspect exhaust system for leaks, corrosion or damage Check all lights and other electrical items for correct operation Inspect CV joints and front suspension boots and seals Check coolant hoses and clamps Inspect and adjust drive belts Replace air filter Replace automatic transmission fluid and filter, using fluid specially formulated for electronic transaxles 30K – At 30,000 - 60,000 - 90,000 Miles Check fluid levels of coolant reservoir, brake master cylinder, power steering and transaxle - add fluid if required Check tire pressure and look for unusual wear or damage Change engine oil and filter, lubricate as necessary Inspect exhaust system for leaks, corrosion or damage Check all lights and other electrical items for correct operation Inspect CV joints and front suspension boots and seals Check coolant hoses and clamps Inspect and adjust drive belts Replace air filter Replace automatic transmission fluid and filter, using fluid specially formulated for electronic transaxles Inspect brake hoses Inspect front and rear brake linings Rotate tires 100K Change engine oil and filter, lubricate as necessary Replace spark plugs Drain & refill automatic transmission fluid, change filter, adjust bands Drain & refill transfer case fluid

* The recommendations listed are for severe service maintenance. Please refer to your specific owners manual for your vehicle
specific maintenance schedule.

Fleet Services
A Custom Maintenance Program For Your Company's Vehicles For more than twenty-five years, Tuffy Auto Service Centers have earned a reputation in automotive service, maintenance and repair by offering customers quality, lifetime warranted parts; and quick, courteous, expert service – simply, good value! Your locally owned and operated Tuffy Auto Service Center is now offering businesses in our community that same successful formula for fast, efficient, and professional vehicle maintenance services, at a cost effective price. With Tuffy's Fleet Service Program, we can customize a vehicle maintenance and repair program to meet the specific needs and budgets of your business. Some of the benefits Tuffy can offer:
- Special Fleet Service pricing and discounts on Tuffy's full range of professional services.
- Immediate access to our extensive inventories of the most frequently needed parts.
- Tuffy can maintain inventories of special parts for your particular vehicles.
- Special discounts for the personal vehicles of your employees.
- One-time monthly invoicing for all services provided.
- Vehicle pick-up and delivery service.
- Quick, telephone estimates of part and repair costs.
- Always, FREE estimates and inspections.

Tuffy TTQ	No Appointment Necessary Same Day Service Convenient Hours Pickup & Delivery Shuttle Service Complete Car Care Monthly Billing 90 Days Same As Cash Lifetime Warranties Locally Owned and Operated
That's Tuffy Total Quality. Quality Technicians, Quality Training and Quality Parts and Suppliers. Starting with the Tuffy Technician.
ASE certified
Tuffy technicians are certified by the National Institute for Automotive Service Excellence. Founded in 1972 as a nonprofit, independent entity dedicated to improving the quality of automotive service and repair through the voluntary testing certification of automotive technicians. ASE certifications are recognized in all 50 states.
Technical Training Center
At the resources of our local franchisees is the Tuffy Technical Training Center. Based in our home town of Toledo, Ohio, this state of the art training facility is used for the training of Tuffy personnel. The Tuffy Training department, also provides ongoing support by visiting service centers around the nation and offering both "On The Job" training, as well as local classroom instruction.
Technical Hot Line
Our franchisees also have a Technical Hot Line available to them for advice on hard to identify problems. Located within our flagship store in Toledo, Ohio, our local franchisees have access to ASE Master Technicians equipped, not only with years of experience, but also with all of the latest computer programs and diagnostic procedures.
Vendor Support and Training
And if that is not enough, we have access to the best supplier and hot line networks in the industry. Tuffy Technicians supplement their training by working closely with the companies that manufacture the parts for your vehicle. Whether it is at the manufacturing plant, at the Technical Training Center or through on the job training, you can be assured that the Tuffy technician is the best trained in the industry.