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Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
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I needed two low beam head lamps and they cost exactly what Cory quoted me over the phone. Although the waiting area was full, they still got me out in under an hour. That's great service.

— Ronald S., MIRAMAR BEACH, FL
Tuffy Destin


Outstanding businesses. The mechanic Scott is excellent and took the time to communicate with me personally. Management of this businesses is excellent

— David S., Santa Rosa beach, FL
Tuffy Destin


Outstanding businesses. The mechanic Scott is excellent and took the time to communicate with me personally. Management of this businesses is excellent

— David S., Santa Rosa beach, FL
Tuffy Destin


My truck started making noise on our way to Florida from Toronto, so I parked the trailer and took it into Tuffy's in Palm City Beach. Turns out it needed some pretty serious work, but the techs kept the costs low and had me out the door with plenty of time to spare. Great shop, great staff.

— Phil M., Acton,
Tuffy Panama City Beach


Gary and Tommy are amazing! They are always busy but the customer service and the quality make it worth the wait! I have been driving out to the beach for years just to have them work on my cars!

— Noel K., Panama City, FL
Tuffy Panama City Beach


I was visiting my sister here in Panama City Fla. and picked up a nail in my tire. It was not leaking but of course did not want to get back on the road to Texas and have a flat to deal with. Phillip Moore worked me in on a busy Saturday morning. It turned out the nail had worked it's way out and did not puncture the tire. They showed me the problem and recommended I just keep an eye on it for the few days we had left here and bring it back if it did start to leak. They sent me on the way and did not charge me anything. I would recommend these guys to anyone. They are honest, competent and very friendly.

— David S., Magnolia, TX
Tuffy Panama City Beach


Every parent with a college kid headed in their car to Panama City for Spring Break needs to read this. Our Son drives a 2003 Toyota 4Runner. On the last part of the trip down from North Carolina with his 3 friends his engine developed an undetected, but bad oil leak. It never got to the point that is caused the oil pressure light to come on, but the next morning there was a large pool of oil under the car. He called AAA, after calling home, and they towed it to Tuffy Tire and Auto. I had never heard of Tuffy so I read the reviews and felt better, but still apprehensive I called them. I ended up talking with Gary. The leak had been very large and the entire front of the engine was saturated in oil, the serpentine belt was trashed, the alternator was dripping oil from the inside and many other component's were damaged. They refilled the engine with oil to see where it was coming from and narrowed it down, but It took over a day for them to get it disassembled to the point they could nail it down. It turned out to be a leak at the upper oil pan, which appeared to have a manufacturing issue that finally surfaced. To make a long story short the total repair was nearly $4,000. The parts weren't that bad, considering I had him replace a bunch of parts beyond what was damaged, including the timing chain/guides and water pump, thermostat, etc. When you have the engine that far apart you take care of these things. His 4Runner is 4 wheel drive, so getting to the upper oil pan involved removing the front axels and front differential, as well a bunch of other things so the labor was the big part of the job. Gary walked me through the entire process. I'm an engineer and have done my share of mechanical work through my career and working on my own cars. Gary was great, and I had every confidence the work was being done right, and that they were treating me fairly. 2 messages here. AAA is well worth the cost, and reliable, and if you have a child in Panama City Beach you can trust Tuffy Tire and Auto. These guys actually care about you when you have a problem on vacation.

— Jay W., Waxhaw, NC
Tuffy Panama City Beach


Gary and Mike having been taking car of our cars since they opened up and they are the best. highly recommend them

— Nathan h., panama city beach, FL
Tuffy Panama City Beach


I would like to thank service manager Phillip Moore and his team for their expert dianogistics of my brake concerns on my 2011 Ford Escape. They were able to correct the problem and have us out the door in less than 2 hours ensuring our safe return back to Canada. He also was able to explain how to maintain correct activation for adjustment of the rear brakes. I would reccomend their facility to any one needing automotive service. Thankyou Jim Landon

— Jim L., Castleton, FL
Tuffy Panama City Beach


Great service friendly and timely

— Andy S., Fort Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


The location on Coldwater Rd. Is awesome! Ryan does a great job and always does what he can to solve my cars issue.

— Brian B., Fort Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


During a routine oil change, the service tech pointed out I had tires developing dry rot. I was very thankful as safety on the roads is a priority for me and to assure my family is safe. I set up a new appointment and Tuffy installed 4 new tires at a reasonable cost. The service techs and manager are very knowledgeable and friendly. I highly recommend getting your car serviced at this Tuffy' Tire and Auto Service.

— Mike F., Fort Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


I recently took my Dodge Ram truck in for service. The next day I got a voice message from your customer service representative with an toll free number. I called several times but could not get the speak to anyone and I left several messages to call me back. No one returned my calls. Yesterday, I took my wife's Jeep for service. I again called the toll free number, left messages, but still no response from your corporate customer service people. This is no way to treat a customer. Now, they could take some lessons frorm the manager of the Dothan Tuffy store, "George". I have been a long time customer of Tuffy in Dothan, through several different managers. But, the current manager "George" is truly a PROFESSIONAL manager. He is experienced, knowledgeable, and extremely "CUSTOMER ORIENTED". In short, he always tells you the TRUTH. He is extremely trustworthy and is truly concerned about his customers. Many have followed him from previous auto service facilities, as they want him to be in charge of their auto needs. He is THAT, DAMN GOOD! You should model some of your other managers after George. In a rating of George from 1 to 10', I would rate his managerial skills as a 20!

— Barry J., Noe, AL
Tuffy Dothan


the guys were great they worked with me and explained the multiple finance options they offered.

— Terry C., Dothan, AL
Tuffy Dothan


On time, fast, and reliable service for the past three years! Military should not go anywhere else! The real deal!

— Mike A., Dothan, AL
Tuffy Dothan


Everyone at Tuffy's is very accommodating and their work is trustworthy! I am always pleased😀& a friendly atmosphere. 😀

— Stacy C., Dothan, AL
Tuffy Dothan


— Marquitta L., Midland, AL
Tuffy Dothan


They really help as soon as I walk through door, Seteh and Thomas were great with helping me out. Great job guys.

— Linda L., Dothan, AL
Tuffy Dothan


Have used Tuffy for years. Good service and friendly staff.

— Bruce J., Dothan, AL
Tuffy Dothan


Friendly and knowledgeable young man at the front, Zach, good service and let me know of services that are coming up. Will be back.

— Ray W., Destin, FL
Tuffy Destin


Have been using and referring Tuffy in Destin for many years. I was one of your first customers. Very concerned about turnover with management Gen And losing the best mechanic I have ever dealt with, jay. With Jay leaving you will be losing a lot of customets

— David B., Santa Rosa Beach , FL
Tuffy Destin


KENDALL WAS GREAT AT GOING OVER FACTORY RECOMMENDED SERVICES AND LETTING US KNOW WHAT NEEDED TO BE DONE TO OUR VEHICLE. WE WILL DEFINETLY BE BACK.

— LUKE W., DESTIN, FL
Tuffy Destin


HONORABLE, HONEST, KNOWLEDGEABLE & EFFICIENT TEAM, LED BY KENDALL !!!

— Joseph H., Destin, FL
Tuffy Destin


Kendall was very helpful and explained all of the repairs that I needed.

— Sheila C., Destin, FL
Tuffy Destin


As always Tuffy provides outstanding service I've been going there since they opened many years ago

— Dan W., Destin, FL
Tuffy Destin


I only trust this shop to do my work on my vehicle's!!! the staff is always straight forward, honest, and always looking out for the customer. I've brought in many cars for many years and they have always went above and beyond for me. Brian, Mike , Gary and the great staff here will always have my business and I will refer others here!!! thanks guys for everything. God bless!!!

— tyler b., Panama city beach, FL
Tuffy Panama City Beach


Wow!!!! Tuffy's is the best choice for service in PCB!!!! I get an oil change here every year when I pass through PCB. My first experience was so positive, I won't miss this place. Again, this year, they were wonderful. The staff always makes you feel welcome. The gentleman who changed the oil came in and sat with me to chat about my car. He said I would be needing a transmission fluid service. I was surprised because I have had that done twice recently. He explained why it still was a bit dirty. I left so happy I could jump and click my heels. The first flush was at my favorite independent garage. Not long after, my favorite dealership said it needed to be done. I was perplexed because it had just been done, but I had it done again because I am in for the long haul with this car. I have over 145,000 on my car and I take very good care of it. I didn't understand having to get the trans flushed twice....but after the kind and patient explanation, I am a happy camper. It is wonderful to be able to trust service!!!! Tuffy's should be the only choice for all your service needs in PCB!!!!!

— Renee H., Detroit Lakes, MN
Tuffy Panama City Beach


I've been taking my cars to Tuffy for a number of years. First it was out of convenience but I've returned due to the quality service. They exceed my expectations every time!

— Wendy M., Fort Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


I've sent many people to this Tuffy as they're independent and this one has always been honest, knowledgeable, and competitive price wise! Highly recommended!!

— Miles F., Ft Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


Benn going to Jefferson Tuffy for more than 10 years---excellent service, friendly and attentive, very likable people. I will not go elsewhere!j

— Ned C., Fort Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


Excellent service of my family vehicles. Confident in their diagnostic recommendations. Always friendly and proactive in keeping my cars in good working condition.

— Gaylord F., Fort wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


Great customer service. Finished changing my oil in a timely manner and checking my tire for glass.The prices are great compared to other dealers and companies in the area. I appreciate the coupons and not being told that my car could not be service like some companies in the area. I don't like to make appointments for an oil change that takes only 30 to 35 minutes.

— nita j., dothan, AL
Tuffy Dothan


Excellent service once again! While having great conversation with the shop Manager (Seth). I will continue to refer people to this place because everyone is so professional and nice. They take care of my jeep when I bring it in.

— Gentry D., Dothan, AL
Tuffy Dothan


Great & friendly service!

— Chris L., Dothan , AL
Tuffy Dothan


Service is next to none! Pricing very reasonable too. Staff is super friendly and professional.

— webb c., panama city beach, FL
Tuffy Panama City Beach


We were in Panama City Beach, FL the week of 4th of July 2016 vacationing from Texas. My Mitsubishi Montero started overheating. I called four other shops first and of course they were all busy due to the holiday week. I finally called Tuffy and they were still able to accommodate me even when they were busy. They diagnosed the problem and fixed it the next day. We were able to enjoy the rest of the week and drive back to Texas. Thanks to Tuffy Panama City Beach for the excellent and professional service.

— JESUS F., HIGHLAND VILLAGE, TX
Tuffy Panama City Beach


I had .intermittent noises which was hard to duplicate. I asked Tuffy to do a safety inspection and look for the noise. They (Andy) found one source immediately and fixed it. To find the other noise Andy rode with me to find it. While the ride failed to identify the remaining noise, I was encouraged to bring it back in if I heard it again. Several days later it reoccurred and I brought it back. Andy quickly determined that an engine belt was occasionally rubbing on a plastic shield and fixed it without additional charge. The car has been noise free for more thn a month.

— Mike G., PCB, FL
Tuffy Panama City Beach


Professional and honest. My go to for repairs and tires. Very happy. D-

— Danny F., Santa Rosa Beach, FL
Tuffy Panama City Beach


I would recommend them for any of your vehicle needs. Gary and his technicians are very trustworthy and friendly. they took care of my problem and had me back on the road at a reasonable price. I would give them a 5 star rating. thank you Gary and crew.

— Joey ., Lyle, FL
Tuffy Panama City Beach


Tuffy's has worked on my Honda, on my Camaro, and on my Mazda, and they will be the only ones who work on my next car. Polite, friendly service, reasonable rates that meet their quotes and excellent work that they stand by 100%. Quick turnaround as promised always.

— Richard W., Gulf Breeze, FL
Tuffy Gulf Breeze


Your guys were very honest and straight forward. An adjustment to my windshield wipers solved my problem. Others might have wanted me to spend money on replacing the wiper motor. I appreciate the courtesy displayed by your personnel.

— LARRY L., MIRAMAR BEACH, FL
Tuffy Destin


Great store with good staff and always quality workmanship. Store owner/manager Wendell Rudd runs a GREAT store!!

— kevin g., miramar beach, FL
Tuffy Destin


Everyone was friendly, helpful and eficient

— Ed M., Miramar Beach, FL
Tuffy Destin


I am not typically a review writer but I feel obligated to give credit where credit is due. My son and I were in town for a tennis tournament. I noticed I was leaking oil about 3 hours in my 6 hour journey. I was able to make it to Dothan and asked for a recomendation about where to take my truck. One girl mentioned Tuffy's. I am so glad she did because they took my car in the next morning and had me fixed in no time. Found out it was a cut in my oil filter. They could have taken advantage of me because I was from out of town and kinda desperate but they did not. They fixed my truck for $42 bucks and sent me on my way. These people can be trusted!!!! Great job guys! Thanks!!

— Roger D., Franklin, TN
Tuffy Dothan


Seth and Thomas was very good at the front desk helping my girlfriend get new tires.I love the fact that these guys talk to us like they knew us for years.It was fun talking to these guys while waiting for the service to be done.I rate the two guys a 10+.Thank you Seth and Thomas.

— Anthony K., Dothan, AL
Tuffy Dothan


I called numerous locations in Dothan in my search for new tires. I even visited a local business that came highly recommended and was treated rudely. The man who greeted me, (hesitate to use that term because I seemed to be a bother to him) said "Lady, you must not know that everybody closes at noon around here". My experience with Seth was exactly opposite. He was professional, knowledgeable, and treated me with respect. He took the time to answer my questions and helped me find an affordable solution. To say that I am pleased would be an understatement. I will recommend Seth and Tuffy to everybody. My 2000 Tahoe will stick around a while longer now that it rides so well on my new tires!

— Libby B., Hartford, AL
Tuffy Dothan


i would not take my car anywhere else...great guys..friendly...excellent work and they don't try to add an extra screw or two in the owner of the car..lol

— tim b., headland, AL
Tuffy Dothan


Never fail me when i go.. Always greet me by name when entering the facility... I will always continue my service my service with them...

— Veronica G., Dothan, AL
Tuffy Dothan


Great service, I Got right in for an A/C inspection. Problems were quickly identified and I was able to come back at a later date for installation. Problem with the A/C are gone, very happy with Garry and his entire crew. Thanks

— Bill D., Panama City, FL
Tuffy Panama City Beach


the guys were most helpful--accommodated our shortage of vehicles that day--took my wife back home so she didn't have to sit around shop and called to let her know when car was ready in a very timely way! these folks are very helpful and RELIABLE!!!

— Greg C., Destin, FL
Tuffy Destin


No delays, comfortable seating, nice atmosphere, price less than quoted, work accomplished well with professional attitudes.

— Jan E., Gulf Breeze, FL
Tuffy Gulf Breeze


By far the most courteous service I have ever received. The entire staff was knowledgeable and very helpful in all areas. I won't take my business anywhere except Tuffy!!!

— Pam T., Dothan, AL
Tuffy Dothan


Very friendly staff, fair prices and they only do the work that is necessary. Great communication with the customer.

— Bob T., bobtrgo@aol.com, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


Wow. I can't say enough good things about the service we received at Tuffy Panama City Beach. Friday afternoon on July 4th weekend we were headed back to Atlanta after our vacation and the water pump on our GMC Yukon blew. Our car was loaded with all of our bags and we had our bikes on a bike rack. There were no rental cars available and I had no idea how we were going to find a place to stay and manage to get our belongings to and from the service center. The assistant manager and Clyde (our service tech) agreed to stay late and fix our car so that we could make it back to Atlanta without the hassle and expense the overnight was going to cause. Their prices were reasonable, they had all the parts in stock, everyone was super friendly, they were very knowledgeable and they stayed late to fix our car. I don't see how you could possibly do better than Tuffy PCB for car service.

— Scott W., Marietta, GA
Tuffy Panama City Beach


When you are 10 hours away from home with car troubles...its nice to find a trustworthy place for repairs. Gary, Brian, Mike and Clyde were super in meeting our repair needs. They now even seem like friends that we will visit again at Tuffys on our next Fl vacation. If your vehicle needs help in Panama City Beach go see the helpful folks at Tuffys.

— James D., Somerset, FL
Tuffy Panama City Beach


Tuffy is the best place for great service and great value. All the staff are polite and helpful and clearly put the customer first. Tommy, the technician who looked after my vehicle was great, courteous and very informative. Highly recommended.

— Andre C., Panama City, FL
Tuffy Panama City Beach


I had to tow car from tuffys because of insurance, they were great! I bring my vehicles there good service.

— Nick B., Destin, FL
Tuffy Destin


Excellent service. Treated very well. Only place I take my car for service.

— Jacki K., Gulf Breeze, FL
Tuffy Gulf Breeze


I was in town purchasing a used vehicle and luckily, it was just down the road from Tuffy. I stopped by to get the oil changed and check the rear axle fluid and got so much more. The owner, the GM and 2 of the staff gave me their full attention and thoroughly examined the vehicle. I would recommend them to anyone looking for any vehicle service. Thanks guys.

— Peter B., Dothan, AL
Tuffy Dothan


Went in for oil change and new tire. The mechanic was excellent and very fast. Very pleased with their service. Thank you Tuffy

— Dorothy C., Ft. Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


You all did a fantastic job. Your staff were so helpful and kind . Without any notice you had my car in and out in timely fashion thank you bunches Rhonda

— Rhonda S., Panama City Beach, FL
Tuffy Panama City Beach


I use Tuffy for last 5 years, it's best service I ever have.

— Ekaterina I., Destin, FL
Tuffy Destin


Great service and they always have my best interest at heart. Good coffee too!

— Patrick R., Gulf Breeze, FL
Tuffy Gulf Breeze


I usually do my own maintenance and mechanical work but when in a pinch I've used Tuffy in the past. So of course this time I need to get a few things done fast and they got it done fast and were very nice to deal with.

— Jesse F., Dothan, AL
Tuffy Dothan


The very best shop in Fort Wayne..Scott and his crew don't get any better

— Ken A., Ft. Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


I live in Largo FL now but waited till my next trip back to PCB to have my truck worked on. Why! The people at Tuffys in PCB are honest and friendly. They don't repair what doesn't need repaired and tell you upfront what is needed and the cost... I highly recommend them to all who ask.

— Valerie D., Largo, FL
Tuffy Panama City Beach


I was visiting my Daughter Brie in Destin, and she had a coupon flyer on her table from Tuffy in Destin. I had been pricing windshield wiper blades at Discount Auto part stores and had found out they were ridiculously over priced! As much as $34.00 each!! Sticker shock is where I was at! Of course it had been raining for a few days, that lovely liquid sunshine N.W.F. is famous for, and the streak my current blades were leaving had simply gotten to where It was driving me crazy! So without an appointment and a BOGO coupon, I just showed up and was treated like a queen! Fresh coffee, a friendly kitty cat, a clean waiting area with reading material galore. I was blessed with a great price, super fast quality service, not to mention even with paying them labor, it was cheaper than doing it myself! Thank you God for leading me to a great place, where I will return before the end of the month, because I got another coupon, this time an oil change!

— Debra F., Destin, FL
Tuffy Destin


If you are a snowbird, like we are, and you run into car trouble and need an honest shop, this is your place. We had been at our rental townhome only a couple of days when I discovered the battery to our 2007 Buick LaCrosse was dead. I did some checking on the internet for reliable and honest shops and after reading bad reviews on most of the ones close to us, came upon Tuffy's in Panama City Beach, a 15 mile drive. Had the car towed there and they replaced the battery and did an electrical systems check. Drove the car home and it was dead the next morning. Called Tuffy's and THEY had it towed back to them, this time replacing the alternator. Some might question how i could be satisfied. Well, I checked their pricing by doing my own research, and the costs of the repairs was spot on with what it should have been. Thanks to Gary and his crew.

— Mike D., Kansas City, MO
Tuffy Panama City Beach


I LOVE THIS TUFFY! I have had multiple issues with my tires and they always save my day. The managers are wonderful and Tommy the mechanic is a gem! I just bought 2 tires and am looking forward to purchase more in the future! THANK YOU GUYS!

— Whitney P., Panama City, FL
Tuffy Panama City Beach


The mechanics were professional, honest, very competent, and friendly. They were efficient, effective and friendly. We felt valued and very fortunate in bringing our car in for repair.

— Clyde B., Killian, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


I had a flat tire on the way to the beach in Panama City. Stopped at Tuffy Auto Service to check on getting a replacement. Gary the service manager came out and got my bad tire out from under my car. He noticed my other tires were in bad shape also. He priced me 4 new tires and an alignment. I called back home to my tire people and Gary’s price was better than I could get at home. He set me up and explained every step they were doing to my alignment to keep my tires form wearing like they were. Excellent service and the staff were friendly and returned all my calls. I wish they were closer so I could do all my business with them. They made my vacation so much better than it could have been. Great guys!!!

— Scott C., Albion, IL
Tuffy Panama City Beach


In November 2014 I was here in Panama City Beach for the Emerald Coast Cruizin when the shifter cable on my 1955 Chevy Belair broke. I had no idea who to call since we did not live in this area. The AAA website recommended Tuffy, which was located just down the street from the show field where my car was parked. I contacted them first thing Friday morning and by late that afternoon, my car was repaired! Gary and his mechanic Tim went above any expectation that I had. They were knowledgeable, they were nice, and the final price was extremely reasonable. Their customer service couldn't have been any better. Without reservation, I highly recommend this company for your automotive needs.

— James W., Goodlettsville, TN
Tuffy Panama City Beach


Gary and the guys at Tuffys not only fixed the leaking oil pan gasket, but gave me a ride home (thanks Clyde) and had a very nice guy pick me up in the morning, as a local these guys are who i would recommend to guests and visitors, honest guys, great mechanics, the best in PCB, wiil definately return when mechanical work is needed, thanks again Gary.

— Dan L., Watersound, FL
Tuffy Panama City Beach


I was visiting relatives in Destin and Port St. Joe recently and noticed a roaring on the left side of my vehicle. After many phone calls and worry, I took it into Tuffy Panama City Beach to have it checked out. I have never met a friendlier or more professional office and business. Gary and Mike made me feel very comfortable and went to great lengths to make sure the car was checked thoroughly. Upon an extensive check, they found a left wheel bearing needed to be replaced. They read over my extended warranty with Honda and since I was close enough to a Honda Dealership, I would have to take it there for repair. They were very cordial, professional and courteous to me and every other customer that came in while I was there. I would definitely recommend Tuffy Panama City Beach to anyone with a car problem in that area. Thanks to everyone there that helped me through this trying time. Praying blessings for you all and your management.

— JoAnn H., Tampa, FL
Tuffy Panama City Beach


Drove down from Louisville without AC. Someone recommended Tuffy. Professional service. Found the problem and fixed it. Within 75 mins. We come to PC Beach frequently. We are glad to have a responsible establishment in case of car trouble.

— Marsha A., Panama City Beach, FL
Tuffy Panama City Beach


What and extremely friendly and honest staff! Great experience I could not have asked for better service.

— Heather W., Shelbyville, IL
Tuffy Panama City Beach


Mike and the team are great, they have worked on my car and a friends, they towed my car for a very reasonable price, after pricing the fix i decided the car was beyond repair as it had 320k on it, so i donated it to Goodwill, Mike sat the car in their lot until Goodwill came to pick it up, I always advise people around here to give Tuffys a try, they are good people.

— daniel l., santa rosa beach, FL
Tuffy Panama City Beach


I brought my 2005 Jaguar S type in as the steering was making a squeaking noise. I looked at the forums on the web and then contacted Gary at Tuffy's . He knew of the problem and the quick fix was an additive. I set an appointment and when I arrived my car was immediately and professional dealt with. It is now back to what it was and I was charged a 1 hour labour charge and the additive for $90. When you drive a Jaguar you need to b careful where you get service as some will automatically add some unnecessary cost. I would recommend these guys anytime. And as a tourist I am especially impressed with my treatment. Thanks very much.

— Terry L., Toronto,
Tuffy Panama City Beach


Thanks to Gary, Mike and Jesse for their professional approach to our repair. This was a major repair and they completed it in good time and honored the pre-determined quote. Very pleasant to deal with and glad the repairs were done so we can enjoy the rest of our southern vacation. I highly recommend this location for good service and fair pricing.

— Ken C., North Bay,
Tuffy Panama City Beach


I have had two cars serviced at Tuffy in Destin and for over 10 years ..... always happy with the results.

— Cheryl R., Destin, FL
Tuffy Destin


Always very professional staff when I am in your establishment. They make you have all the confidence in the world in them! Once again, thank you Tuffy's Destin!!!

— Kim B., Destin, FL
Tuffy Destin


Given great service quickly, as well as precise diagnostics on my vehicle.

— Nate K., Destin, FL
Tuffy Destin


Took my truck in yesterday for an oil change, and my daughters car today for an oil change and a couple of other issues. Great service from the front desk, job completion, and expedited service.

— Dave G., SRB, FL
Tuffy Destin


I stopped by a competitors shop just before 5:30, knowing they closed at 6. Although this shop had 1 customer, in 8 bays, and only 1 tech and one manager, the best they could do was offer me an appointment the next day to plug my currently leaking front tire. Still with a leaking tire, I plundered on and saw that this Tuffy's did tire work along with mechanical repairs. When I pulled in, their bays were all full, their parking lot was full, and they had every tech on a job, the manager MET ME AT THE DOOR, with a SMILE, and when I told him my issue, he told me to pull up to the middle bay and they would take care of it. What...YOU'RE PACKED with WORK, and you will have someone plug my tire, ON THE SPOT, with a SMILE. To top it all off, he asked that I tip the tech...that's all, no charge. I tipped the tech $20 and I still cannot believe the service I received, especially after my visit and experience at the Goodyear store just 10 minutes earlier. Unbelievably good service, which is a rare commodity these days, so again, to the Manager and tech's at Tuffy's in Destin, THANK YOU, and keep up the great work and honest to goodness SERVICE with a smile. OUTSTANDING!

— Darrell B., Santa Rosa Beach, FL
Tuffy Destin


Very economical, great price, great service. will definitely go back and recommend on facebook

— Holly V., destin, FL
Tuffy Destin


Friendly, professional, timely service!!! Brought the car in at 8 AM had to get a radiator and install it and was on the road by 1 PM awesome! Thank you!!!

— Carl O., Destin, FL
Tuffy Destin


I have been using this specific TUFFY for 5 years. The staff and mechanics are excellent.

— Jose M., Gulf Breeze, FL
Tuffy Gulf Breeze


The Tuffy personnel were courteous and very helpful. They diagnosed the problem with my car and then discussed my options on fixing the problem.

— Danil M., Gulf Breeze, FL
Tuffy Gulf Breeze


This is my second review for Trey and the guys at Tuffy in Gulf Breeze. Once again, they showed what true professionals they are when it came to working on my BMW. I had a transmission issue with my car, and Trey and Joe worked tirelessly with me while I got parts and they troubleshooted the problems. By the time all was said and done, the price was great and the my satisfaction was at an all time high! These folks are great!

— Paul T., Gulf Breeze, FL
Tuffy Gulf Breeze


I have visited the Gulf Breeze Tuffy twice; once for new tires and once for an oil change. Both times I received top notch, expedient service and the best prices I have seen anywhere!

— Phillip G., Gulf Breeze, FL
Tuffy Gulf Breeze


Once again I am completely satisfied with Tuffys. Whenever I am about to travel I ask them to look over our vehicle and they have never tried to rip me off. These guys are top notch and have my business indefinitely. Thanks Tuffys.

— Ryan M., Dothan, AL
Tuffy Dothan


This is the most helpful group you'll find anywhere. The prices are reasonable and the guys are fantastic.

— Vanessa R., Dothan, AL
Tuffy Dothan


Doug and the staff did an amazing job on installing brake pads and rotors on my truck. Great pricing and fast service! Took all the shakes out of my truck, and I'm back on the road! Thanks , Doug!

— Christal C., Dothan, AL
Tuffy Dothan


I have had a little bit of everything done on my cars and truck in the Fort Wayne Jefferson location. From a complete suspension overhaul on my Envoy, to all new break lines on my truck, the work done was always excellent and the vehicle was returned clean. Marvin and Scott are friendly and were ready to answer any questions I had.

— Mike D., Fort Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


The people there are very friendly and kind. I do not know much about cars in general and they broke everything down for me in a way I could understand. They are always very helpful and answer any questions I have in a knowledgeable way. They are very quick and provide great service!

— Hannah B., Ft. Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


Scott, his dad , Jeff and all the staff at the Jefferson Blvd location are just exceptional ! We have been taking all our cars there for the past 7 years and have recommends everyone who asks me for car service to go there.. They treat everyone like family, they are honest and efficient!

— Stanley C., Ft. Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


For car problems this is the place I go and trust. Mgr. Scott and Marv and the rest of them are all great and trust worthy. Just had brakes done on my 2007 Toy Van and I'm very pleased like always. Hard to find reliable honest car people today and these guys are highly recommended.

— Miles F., Fort Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)

I had a brake issue on my 2007 Ford 500. Gary, the manager, his new technician, David and the front desk man. Christian, were very friendly and extremely helpful. The service was EXCELLENT and FAST. I am extremely pleased with the fine, fast work and highly recommend this facility and the fine folks working there. Thanks much to them!

— David M., Farmington Hills, FL
Tuffy Panama City Beach

I had a brake issue on my 2007 Ford 500. Gary, the manager, his new technician, David and the front desk man. Christian, were very friendly and extremely helpful. The service was EXCELLENT and FAST. I am extremely pleased with the fine, fast work and highly recommend this facility and the fine folks working there. Thanks much to them!

— David M., Farmington Hills, FL
Tuffy Panama City Beach


Panama City location is excellent, we were in town for the weekend, due to head home Sunday but found ourselves with a flat tire due to a leaking tire stem. We pulled into Tuffy, and the parking lot was busy however Gary came right out accessed the issue and said "No problem we will get it taken care of have you on the road within and hour", and they did! Gary Godfrey was kind, professional and treated us(as well as the other customer)s as if we were important and our repaid needs were his top priority. Gary is an asset to the Tuffy Corporation!

— Jen P., Tavares, FL
Tuffy Panama City Beach


Thanks for a great job on the AC work on my 06 Malibu.

— mike w., dothan, AL
Tuffy Dothan


Sunday morning...and My truck would not start..it was simple starter, however I don't own the proper tools nor have the time. Tuffy in Dothan, RCC, fixed me, had me towed, and although the fee was an "Ouch" I have to say Johnny was very nice and a complete professional. He gave me all the cost breaks he could and I was up and running within 1 hour after it was towed to the shop. Higly recommend them. Very satisfied customer here!!!! Thanks guys!

— Lee Roberds ., Dothan, AL
Tuffy Dothan


While vacationing in PCB our brand new tire picked up a nail. Tuffy Tires told us to bring it over immediately. Upon their close examination, the very helpful serviceman determined the nail had not punctured to tire but rather was just badly jammed between the treads. He corrected the tire inflation level and sent us on our way, absolutely refusing to accept any payment for his time or his help. He would not even accept a tip! We most highly recommend Tuffy Tires and their helpful employees!

— Cammie O., Opelika, AL
Tuffy Panama City Beach


As we were homeward bound from PCB we noticed "low tire pressure". Fortunately Mike Willamson, Asst Manager, and Sean quickly found the puncture nail, and made a speedy repair so we could be on our way with little delay Thanks

— Frank T., Gainesville, FL
Tuffy Panama City Beach


I don't normally do reviews but if I don't give two thumbs way up to Tuffy's tire that would haunt me. I had a minor issue, my mechanic back home left a bolt untightened. All I knew was my car sounded like it was coming apart. Tuffy could have told me anything and charged me out the wazu... They were honest and MORE than fair... Thanks guys

— Daniel R., Jackson, TN
Tuffy Panama City Beach


While visiting Destin I noticed my rear tire rapidly deflating. I pulled into the Destin Tuffy's and asked if they could help. Within less than 5 minutes my problem was solved - the leak was fixed and the manager sent me on my way AT NO CHARGE! I was very pleased and frankly shocked by the friendly, effecient help - again at no charge. There is no Tuffy's in my home town of Alpharetta, Ga but if there was I would be a regular customer. I was impressed!!!!

— Peter J., Bromstad, GA
Tuffy Destin

Great service and great prices!!!

— Krista G., Ashford, AL
Tuffy Dothan


I went in with a tire losing air and needing my tires rotated. They fixed my flat and rotated my tires at a very good price. More than that though, I was treated very respectfully and the service was quick. I am sold on this store based on my excellent experience and am sending my husband in to buy new tires and sending all my female friends because there is a trust factor that the staff radiate. Thanks

— Donna W., Navarre(Gulf Breeze), FL
Tuffy Gulf Breeze


I have used this store since it opened. I have been pleased with the service provided from the beginning. As time has passed they have also earned my trust. I have come to respect the manager, Robert Brinkley. He has been upfront and above board in every transaction. Recently I took my vehicle back to check a warning light. They found a defective part. Since I had just had some other work done Robert replaced the part and did not charge for either the part or labor. He said they should have caught the problem when doing the previous repair. Needless to say I was, and am, very impressed. They could have explained that mechanical parts go bad on an unpredictable schedule. Robert and his team really go the extra mile to provide quality, honest services. If Robert tells me that something needs servicing or repaired, he has earned my trust; he is not just trying to boost sales.

— David S., Gulf Breeze, FL
Tuffy Gulf Breeze


Robert Brinkley and his staff at Tuffy are excellent. They are knowledgeable and are always willing to go the extra mile to assist with any issues you may have with your vehicle. One staff member in particular, Bobby/ Bob, makes me feel at ease about the problems I may or may not have with my vehicle. So far for me and my experience, Tuffy is quality every time.

— Raymond D., Gulf Breeze, FL
Tuffy Gulf Breeze


It's always a plasuere to hear from someone with expertise.

— Cherry C., jUWnyBAg, FL
Tuffy Gulf Breeze


I went in on the morning of 6 June to have the air conditioner serviced on my truck, they got me in almost immediately and had my truck serviced and ready to go in under an hour. These gentlemen are true professionals, they are honest and have very high integrity, and they are excellent automotive technicians. I will be a repeat customer and will recommend them to all of my friends!

— Paul T., Gulf Breeze, FL
Tuffy Gulf Breeze


When our car sprang a hefty leak in the cooling system on the way to Panama City Beach for a much-anticipated vacation, I was very afraid that we'd become another horror story about tourists being ripped by local mechanic shops. We arrived on a Sunday evening and I immediately started searching for a respected place to get the work done. I consulted local people at the hotel, ran thru the Yellow Pages, ran the Internet and checked into the BBB lists for Panama City Beach and finally decided to go with Tuffy. I was waiting at their door when they opened on Monday morning and I cannot be happier about their immediate concern, helpfulness and professionalism. They checked the car, found the leak in the heater core, and gave me a very decent (considering) estimate for the cost. (And the final bill was NOT "run up!) The entire dash of our car, a 2006 Ford Fusion, had to almost be "gutted" to get to the core but when they were finished, the car only needed a couple of minor "tweaks" to wrap up a very thorough job. I don't believe that I could have gotten a dealer to do it any cheaper or any better and I highly recommend Gary and his crew to any out-of-towners who need auto service when in the area. I do NOT normally give "testimonial" like this but I am making this one because they went out of their way to help us when we REALLY needed it. Trust is hard to give; I'd use them again and want to thank them again for helping out a couple of tourists who were stuck in a bad situation. I recommend them and hope that someone else caught in similar circumstances can be reassured and helped by my endorsement. Respectfully, James H. Winchel

— Jim W., Cincinnati, OH
Tuffy Panama City Beach


I took my car to a dealership to get some work done which had nothing to do with my air but when I came to pick my car up, the air did not work. After going back and forth with the dealership, I left the lot with no air but a couple days later, I did receive a coupon in the mail from the dealership saying that they we're running a special on a/c repair. I am a single parent and I felt used. They should have reapired my air if it was working when I brought it in. Thank God for Tuffy! I took car to Tuffy's to get the air conditioning checked and found out that I was missing the air conditioning fuse. Tuffy's did not charge me for the fuse that they put in for me and they were so friendly and very honest with me and i really appreciate that. I am so happy that I have finally found an auto repair shop that I trust. The staff at Tuffy's is awesome!

— Tamika S., Abbeville, AL
Tuffy Dothan


Tuffy's on West Jefferson Blvd. in Fort Wayne Indiana is an excellent auto repair shop! The store is clean and tidy, the Technicians are professional, thorough, and efficient. My van was in and out in the same day, and I was offered a great and convenient payment plan that fit into my budget! I will definitely call Tuffy's, the next time I need auto repairs and services. I am a very satisfied customer. Thank You!

— Dawn M., Huntington, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)


Love this place. Always honest and fair priced.

— Daniel S., Destin, FL
Tuffy Destin


They did a superb job fixing my car. I haven't had a problem since! When I pulled into the parking lot, you would have thought these guys were my pit crew. In just minutes, all of my fears were put to rest.

— Susan M., Fort Wayne, IN
Tuffy Fort Wayne (W. Jefferson Blvd.)